Customer Testimonials
CJ and Mike were awesome. From the minute I showed up they treated me like a queen. Mike answered all of my questions and put my mind at ease. He was friendly, knowledgeable and respectful the entire time we were there. I will definitely be going back for my next vehicle.
I was very pleased with the service. Ian Kelly was very helpful, as I needed a new rear wiper replaced and a recall taken care of.
CJ and Mike were amazing. They treated me like a member of the family. I had a great experience.
No issue with service. Dick's attention and expertise appreciated. Iaaues brought up were addressed.
The customer service was excellent. Clear and concise answers to my questions and very fast oil change. Kudos to all!
We have been dealing with Kenny Ross exclusively since 1993. The service department has been excellent, but we have noticed a change in the management of this dealership in recent years regarding the purchasing of new vehicles. Therefore, we have not recently purchased a new vehicle.
Everything went well. I had my car inspection and oil change and also needed new tires which they helped me choose
Best dealership to get your vechile worked on. Service writer explains every detail of what needs to be done. 100% recommend. Nice lounge provided with refreshments.
My experience with the salesman Mr.Fisher was so relaxing and smooth I would recommend him to others.
It was a smooth and amazing experience. Having people looking out for your interest is nice.
Great experience overall! Very pleased and looking forward to continue to do business at Kenny Ross Ford.
I was impressed with how quickly they were able to get my cat fixed and back to me. Everyone I came in contact with was kind and supportive. They made a stressful situation easier to cope with. I appreciate their hard work and dedication to providing excellent customer service.
Very quick, forever someone a satisfying amount of time. Very efficient service. Highly recommend Kenny Ross service
Friendly and the work is done well, but do believe the vehicle should at keast be quickly swept out before returning. That would be a little added service bonus. Have two different brands of vehicles other than my F150, and they ensure the car is swept out quickly. Not talking full detail. Just a thought.
It was quick and easy to get my car inspection and emissions. La la la! Now you have over 15 words.
Our experience with Michael and Jason was outstanding. They were great to work with and treated us with respect. I would buy another vehicle from them anytime. JC
I bought a Bronco Raptor from this dealership. I thought I left a review, but it isn't showing up, it was a 5 star as well. I'm from Ohio and I found the Bronco online at this dealership. Even though I was from out of state, the staff was very helpful and responsive. Negotiations were as expected with them, they are in the car business after all, but it ended great with a fair price for the vehicle. I drove in for a pick up and they (Brian) were nice enough to pick me up at a local car ...
Very easy to work with and a friendly staff.
Great experience overall! Very pleased and looking forward to continue to do business at Kenny Ross Ford. I’m a very please customer. Thank you!
The service was quick and worked very well with what I wanted I have been very happy with my suv
Jason in finance and our salesman Mike made our car buying experience a pleasure. They were so knowledgeable and helpful. They made us feel like our friends were helping us complete the transaction.
Ian was great and kept me up to date with status. My service was quick and professional.
The car looks great. I appreciated the timely repair time and courtesy updates throughout the process.
Dick is threat to work with. Always works with you and accommodates you while you are there.
My experience with Mike was fast, easy. He was knowledgeable & courteous He made sure we were familiar with all controls& set up Bluetooth
Excellent service. Very timely. Happy that they had free coffee for me in waiting room. Was able to get an appointment in good time.
It was pleasant and Braden was great to work with and CJ made the signing easy. I would recommend
Came in planning to buy a car and Braden Castle helped us out a lot told use more information then I was expecting told us everything we needed to know about the car before signing anything they let us work a price out and left the same night with the car. Highly recommend this dealership!
Cj and Braden were fantastic
I recently purchased a 2023 Ford Expedition from Kenny Ross Ford and had a fantastic experience. My salesman, Brian Smoody, was incredibly helpful and knowledgeable. He answered all my questions patiently and made the entire process smooth and enjoyable. Brian was not pushy at all and truly focused on finding the best vehicle to fit my needs. He was also very responsive and easy to communicate with throughout the process. The finance manager, Jason Summy, was also a pleasure to work with. He explained all the financing options clearly and helped me find the best deal possible. I highly recommend Kenny ...
Great service.
Jason was the greatest to work with. Definitely request Jason in finance next time you stop out 🙂
Ian at the Quicklane department was excellent
Bought a beautiful BMW. Mike was our salesman was very nice to work with. Greg the sales manager also helped us with some other issues and did his best to please us.
Always help you out with problems on vehicle.
Corey Musnug and Braden Castle were awesome thanks guys.
Very helpful and quick. Staff was very professional and answered all my questions. My truck was fixed and clean when i got it. Definitely recommend Kenny Ross Ford for all your needs! Thank you.
had the works service on my 2022 ford Raptor in and out in a half hour
Ian Kelly was clear on explaining the process. Kind and patient great job. Great Job
Jason S. & Mike E. Were great. They were very friendly, welcoming and made the process easy!!!! I would definitely buy a car here again!
Best service around. Alway fast, efficient and friendly. Work is first class and my Ranger always leaves newer than when we arrived.
It was a good dealership to work with the salesman knew what he was talking about. The people were nice..
Appointment was available and kept me up to date in the repair process. Good work
Megan was fantastic to work with. She made the process painless and her communication was excellent. Also, everyone at the collision center was very friendly and accommodating when I was there in person.
I stopped in without an appointment tent and they fit me right in. Everyone was friendly and the service was great.
CJ and Mike were excellent 👏
Mark was great. Very helpful and kept me informed on the progress of my F150.
They were all very helpful. They made my experience very easy. I appreciate all that they did for me.
Dick and his crew always does a great job taking care of all our vehicle needs and in a timely manner
great service and communication. Love working with Dick and the service team at Kenny Ross.
I had a very awesome first experience buying a new vehicle. Kasey Butler helped with figuring out exactly what I wanted and needed. Corey Musnug was also awesome at the financial part of my experience.
Mike Erwin (sales) and CJ Musnug (finance) were as professional as it gets. I had a very positive experience and will purchase again in the future. They delivered on what they said they would.
Greg went beyond normal effort to have the repairs completed to my satisfaction. The reason for the visit was to clean out foam material which was moved into the heater blower/fan causing vibration and eventual failure if not cleaned out. Kenny Ross Service cleaned out the heater to my satisfaction. The heater unit, unfortunately, has inlet openings, somewhere, that are not properly screened which allow foreign materials to be transported into the heater. The most common reason for this is mouse infestation. Even though K. R. service did a good job of cleaning out the foreign material, nothing seems ...
I'm very pleased overall with the service that was done to my vehicle. I regret that I don't remember the name of the tech that worked on it because he surely deserves recognition. He met with me when I picked the vehicle up, I want to say his name was Dan or Don, something like that, I don't think it was Greg. He was fantastic, he explained everything he did, why it was done and he talked to me like we knew each other for years. The only reason I could not give a rating of 5 stars ...
Mark was awesome Professional kept me updated Easy to deal with. Front counter lady was very pleasant to work with also
Dick and the rest of the team at Kenny Ross Ford provide top notch customer service. 100% recommend for your vehicle service needs.
They did everything I asked them to do with out pressure and had the service completed in a timely manner.
Took our car for inspection and oil change. The service was great. Dick was excellent to work with.
On time with reasonable cost. I will go there the next time.
Had oil change at quicklane. Service was performed quickly and service personnel friendly
The repairs on my car were done well and were completed before the promised date. I was kept aprised of what was happening all along.
Amazing experience from the sales person, sales manager, and finance manager. I would recommend this dealer to anyone.
They did a good job of fixing the problems I was having with my truck. Also appreciate the inspection.
Kevin and CJ were amazing to work with, very thankful for all the help they gave me. Love my new car!
They did good work. Ian the service tech helped greatly with the extended warranty issue! Thanks Ian
The people were very nice and updated me om every step of the way! I am very satisfied!!
Great experience with Kenny Ross Ford! Staff were friendly and courteous and great to work with. Highly recommend Braden and Jason!
Easy to work with. Quick work. Never any issues. Will be back. Bring all of my vehicles here
I have an old 87 F150. It has alot of miles and is very well loved as old trucks go. Ever since I took it to Kenny Ross Ford I've been grateful that they are there. It's hard to find knowledgeable people about the old engines and these guys are definitely know what they're doing. Setting up an appointment was easy online. No issues. Mark at the counter was great. IF I ever get around to rebuilding my own motor. I'll be having Kenny Ross putting it in.
Thank you for helping out with the vehicle. I really appreciate the help and service.
Great customer service management was very helpful management made process supper easy and fast salesmen Kevin was very helpful.
Awesome experience! Best experience with a dealership! Love our new Mach E!
I had the best experience at Kenny Ross Ford. I have bought escapes from several Ford dealerships and I have never felt as comfortable as I was at Kenny Ross. Don was knowledgeable about the first car I bought and even more knowledgeable about the 2nd. Don did not pressure me at all and answered all of my questions. I wasn't originally going to buy 2 cars, but the numbers worked. Cj came out and went over the extended warranties and the prices and helped me get one that suited my needs. Jason gets the biggest 'Thank you ' from me. ...
Salesman Brian Smoody was great prepared and professional. He was ready with paperwork and a great experience.
Friendly and efficient. Tracking progress was easy with the text alerts. Jeff was very attentive and followed up in a timely and friendly manor. Car looked great at pick up!
I got an oil change and state inspection and it was a great experience. I liked the video overview showing me the things that were good or need attention.
Great experience at Kenny Ross Ford with the purchase of my 2024 Mustang Mach-e GT! The Ford website made it easy to find inventory and view the car's window sticker. At the dealer, the GM, salesperson and finance person were great. The trade-in/purchase process went very well. Ford has a sophisticated on-line process for financing. Got some great end of year incentives. I would recommend this dealership.
I walked in and bought a great Bronco Raptor. Jeff was very accommodating with his time.
AMAZING CUSTOMER SEVRICE! Andrew took care of my fiancé and I looking for a new car with ease! Greg and CJ also went the extra mile to help as well! We didn’t know if we’d be leaving with a car the same day, but Andrew, CJ and Greg made that possible ! I highly recommend Andrew for your car sale needs!
Salesmen Kevin was great to deal with would purchase and recommend him to others as well
The technicians, Barry and Nico (spelling??) were very courteous and professional. The recall work was done in a timely manner. Very pleased with this service.
This is the best dealership that I have ever had the pleasure of doing business. Excellent customer service from sales to service. It is truly a excellent experience.
Love my Service Adviser Dick Hanzel, Ford The manufacturer , Kenny Ross the dealership not so much they don’t stick behind her warranty
Thank you Jason in Finance and Kasey. Easy fast crew eveyone was great and on the same page got to say. I'd recommend to others very well worth it.
Brian was fantastic to work with on test driving my new Mach E and made me feel welcome and answered all my questions quickly and thoroughly, and Jason was great during the sales process and made sure I understood everything about the financing & warranty. Absolutely would recommend coming here, I had nothing but a positive experience
A huge thank you to Brandon and CJ at Kenny Ross Ford for their assistance in purchasing a (new to us) 2016 Ford F250 Super Duty. The truck is exactly what we were looking for, well priced, and they made the process as painless as possible. I was thrilled to learn they threw in some additional services (more gap insurance coverage, warranty, etc) at no cost to us. Thank you again!
Great service!! Reviewed options thoroughly. Service was fast and efficient. All were polite and helpful!