Customer Testimonials
It was a pleasure working with Mike Fisher and Braden on the purchase of a 2025 Expedition
My salesman and finance person were both excellent. They both were very knowledgeable and helpful even after the sale. My vehicle was delivered detailed and full of gas. They helped with the setup of features and answered my questions. Both offered help anytime.
Kenny Ross Ford always has what I want. Easy to get along with and Braden was great and fast with getting paperwork done and explaining everything. The service is always clean and the people are friendly and helpful
Amazing customer service! My husband and I bought our first new vehicle and are in love with it and the process. Everyone who helped us with easy to talk to, down to earth, and absolutely in no way shape or form did they push us into making a deal. No one pushed us to buy and no one was negative in any way. Thank you guys!!! We will be back!😉
Braden and Mike were exceptional !! Would highly recommend stopping in and doing business here
Had a wonderful experience here buying my first car, the staff made it quick and easy to understand the process. They even walked me through all the features of my new car and helped me understand exactly what I was dealing with. Thank you Mike, and CJ for going above and beyond to help me out.
Best first car experience! Joel and CJ took care of me with my buying my first truck! Highly recommend these guys! This will be the dealer i go to for all my vehicle purchases
Big thank you to Braden Castle over here for helping me find my newest ride! Buddy has a real positive attitude on him and i can definitely tell you, i went in there expecting to deal with some real BS but he cut right to the chase and helped me make a deal in no time.
Braden was a pleasure to work with. He was helpful and responsive, taking the time to answer all of my questions thoroughly. It was a great expierence.
Braden was very professional and helpful during my purchase.
Kevin with sales and Braden with finance made the entire process of getting a new vehicle easy and worry free
The experience I had with Braden was unmatched from anyone else I’ve dealt with in the past and overall and Easy experience! And he was beyond helpful with any questions I had!
Fisher was knowledgeable and great to work with. Was attentive to our wants and needs and very fun to work with. Braden was very pleasant and detail oriented with the purchase and very attentive.
Jason and Braden did great job! Thanks again!
Braden done good.
Brayden, great guy. Very professional
Have used this dealership many years ago for when we purchased two cars for our sons. Made a call and found out Ben Scott who still works here, made a call, and told him what I wanted and he got it, I got the employee you pay deal and CJ Musnug in finance was wonderful easy to work with, I purchased a 2025 Explorer ST Line, so if you are in the market come see Kenny Ross Ford they are waiting for you!
Parts department was absolutely amazing. I came in looking for a part for my older Taurus. I had a ton of trouble finding it anywhere else but when I gave parts the info, they immediately tracked one down for me and were able to get it for me in a matter of days. These guys are top notch. Very friendly and professional. Highly recommend.
Employee Pricing For Everyone is the best way to get a new Ford! You pay what a Ford Motor Company Employee pays for a vehicle. No catch. From Kenny Ross Ford, the most trusted name for 70 years!
Great service department.
Employee Pricing for all! If you’re looking for a deal go see Kenny Ross Ford.
Pick up and delivery was great. The whole process worked perfectly. Everyone we dealt with was professional from the drivers,service rep,and technician.
Great dealership. Mike was the best
From beginning to end it was a GREAT experience! Braden, Kevin and Kieth were so wonderful. I usually hate buying a car but we loved everyone at this dealership! They made the experience fun!
The overall friendly attitude all employees had. You were greeted the minute you walked in.
We had a great experience buying our car through this dealership. We worked with Jason and he was super responsive and helpful. We definitely recommend him! The finance team was also wonderful. They answered any questions we had and even secured us a better rate than we had come in with. Although we didn’t take it, this dealership offers a very comprehensive warranty package which could give you peace of mind if you wanted that additional add-on. All in all, great experience and do recommend them!
James and CJ were wonderful to work with!
Dick and the team, took care of everything quickly and efficiently. Dick is a great service advisor.
best dealer i ever did business with.very easy would buy from them again. sales dept very helpful. thanks mike
Great experience working with them. Very informative and was not pushy. 10/10 would recommend.
Dick from Kenny Ross service center always takes care of the customer and took care of me abs my trucks needs!
The customer service was Excellent! That includes every one that I came into contact with.
i was very displeasedwith the total lack of communication aboutwharwas happening with my car, and the false hoodsabout timeto complete warrenty repair.
Megan was great with handling everything and keep us up to date on the process. The staff was all nice and helpful. They did a great job on repairing my vehicle. Thank you all so much for everything.
Staff was very friendly and accommodating. However upon completion of my appointment, oil change and inspections, my truck was given back to me with my OBD2 harness hanging out from the bottom of my dashboard. Also, my floor mats were covered in brown dust from the mechanics boots and my custom Katzkin leather seats were not covered to protect them from grease and dirt. I bought the truck from you guys and paid nearly 70k cash for it. I was not offered a car wash after my service and as I stated I received my vehicle back from you dirtier ... Read More DealerRater - Apr 18, 2025
Everyone was NICE and Helpful and kept informed at each stage of the process and went the extra mile to make sure I understood everything.
We had a great experience at Kenny Ross Ford! The sales staff made it easy to trade and purchase. Mike Fisher was amazing to work with and we plan to be repeat costumers.
Excellent service
Had my maverick at their service department for a recall. Was done in a timely fashion. Very pleased!
Mike Fisher was an amazing guy and salesman. He helped us find a truck that was a perfect fit and was honest and helpful along the way.
Great service from all the salespeople I encountered, very welcoming and accommodating
CJ and Jason were the ones that helped my husband buy his new truck, great service, great team and it was a very fast process. Definitely recommend them for your next vehicle purchase!
Excellent work. They were professional and quick to complete the quoted work. I would recommend them to anyone.
The experience buying the car was great but on the drive home we realized there was a small crack in the windshield on the passenger side. When we tried to reach our salesperson we didn’t receive a call back. We texted also with a picture and still no response. Then we finally had to call again the next day. They knew about the crack and didn’t inform us.
Went above and beyond after listening to my needs in a vehicle and my situation. Worked with FMCC directly making sure I got a Bronco Sport I wanted at a monthly payment I need. Rae and Don really worked well with me.
Their sales team and finance team were excellent to deal with. They were very fair and we were very pleased with our new vehicle purchase.
Kenny Ross was fair and courteous. Sales rep Mike was able to turn around my negative experience at another dealership into a positive one. Kudos to the whole team.
The Kenny Ross crew was courteous to me and friendly and very helpful. They were also understanding.
Impressive. Sure there are other adjectives to describe them but services were very good, timely and very pleased with final work. Both Ed and Jeff took time to talk with me and explain process from beginning to end. Would recommend to anyone who needs body work done.
Excellent service!!! Very helpful and nice everyone that works there!!!!! Great place. We made a very nice purchase and we actually love it!!!
A truly easy process with help from the salesman, sales manager and finance manager.
Great service, friendly. Mike Fisher the sales rep was excellent. Up front and professionally courteous. Corey Musnug financial advisor was speedy in the process and straight forward with the outcome. Fought to get me my best rate! Highly recommend.
Dealer was very friendly and knowledgeable. We did not get the expected amount for our trade in . We signed a piece of paper stating we were to get $2000 but in turn received $1500 for the trade in.
Set my appointment online for an oil change. Showed up and they took my car in on time and had me out and back on the road quickly.
I am very happy with Kenny ross Ford. Everyone have been great. Just on line looking at some vehicles and after a quick message we had a deal. Krist was great and easy to work with. Brian and Donnie were great sales staff. Greg in management & CJ in finance made everything so simple. I wish other dealers were like this!!! Definitely worth giving them the business!!! Thank you everyone!!!
The whole experience was easy and stress free. Easiest buying experience I have ever had.
Worked with their collision center for repairs after an accident. Staff were super friendly and knowledgeable, providing me with prompt updates every step of the process. Repairs were completed very quickly and I would definitely recommend them for any and all collision-related repairs.
Everything was done quickly online and negotiated smoothly. They had exactly what I wanted and drove 3.5 hours to pick it up. Finance office was easy and no pressure. Everything was already prepared and ready to go.
Great service we you recommend them for all ford needs
I love coming to Kenny Ross Ford! They always have my Bronco ready and done on time!
It was great. Thanks. Very nice. Awesome. Thanks. Good job. Fast. Easy. Thanks. Thanks. Thanks.
Fast, and professional, service, every time! Thanks! I appreciate your help! I’m looking forward to seeing you soon!
I have been getting my car inspected here for years and this was by far my best experience yet. They were shortstaffed and still provided extremely high quality service, even staying after hours to finish the work on my car, including filling up my windshield washer fluid for me even though I said I could handle it myself. Thank you so much for keeping my car in top condition!
My car showed my tire pressure was low, even after I put air in the tires for 3 days. So I drove to the dealership at 8 am without and appointment. One hour later my tire had been repaired--there had been a nail in the tire. So I avoided a lot of trouble, and the cost was only $61 and only an hour to do the work. Kenny Ross Quick Lane is the best of everything. Virginia Cook
Mike Fisher was great to work with in all aspects. Mike was very knowledgeable and would answer any questions I had. I’m an out of state buyer and working with Mike felt like I was actually there in person. Thanks again Mike for all your hard work.
Excellent service department staff very professional and friendly. They go outta there way to give you top shelf service thank you Mark and everyone at Kenny Ross Ford.
The wait time was less than five minutes. The technician did a thorough job and everything was explained at checkout!
We HIGHLY recommend this dealership. The people here are THE BEST! Soo patient -& knowledgeable about what we were looking for. They weren’t pushy or cocky- like we’ve had in the past. They were EXTREMELY accommodating & I’d recommend them to ALL my family & friends & be confident knowing they’d have the same experience we did. Jason, Greg, & CJ Thank you guys SOOO VERY MUCH!!
Had a little rough spot at first, but getting management involved every thing turned out great
Jason was great. Made the process really easy. In and out in under two hours. With the test drive. Zero complaints
My husband and I had a WONDERFUL experience last night while getting our new bronco. Jason was our dealer & so very helpful! Usually I find buying vehicles EXTREMELY stressful— but NOT this time! Greg (manager) & Corey (finance manager) were TOP NOTCH to work with. REALLY great guys. I HIGHLY recommend this dealership if you’re in the market for a new ride. You will not be disappointed by these guys. I’d also like to mention they stayed open 3 HOURS over to help us & never once even batted an eye at that. These guys are TOTAL class!
Service is always! Greg is always most helpful and my vehicles always look great when done.
I was very pleased with Mike Fisher and Jason Summy for the work in helping purchase my truck. I was an out of state buyer and they made it as easy as possible.
Great place to have your vehicle service
Braden Castle, Sales Consultant, and CJ Musnug, Finance Manger, made the buying experience easy and enjoyable.
The extended sales team at Kenny Ross Ford also stopped over to say hello and provided some upfront coordination support before arriving at the dealership.
The whole process from pulling up to the dealership to driving off the lot with a 2023 Ranger Lariat w/Tremor Off Road package took 2.5hrs.
Braden and CJ stayed after close to finish the purchase and get plates transferred and the truck washed.
CJ made the financing process and final transfer paperwork clear, quick, and easy.
Before leaving, Braden ... Read More Google - Mar 18, 2025
Mike and CJ were great, and very helpful
The Kenny Ross Ford Service Center advisors and techs are very friendly and helpful ensuring that my vehicle maintenance was performed thoroughly. The video walkthrough was extremely informative and assisted me in understanding what the tech reviewed during the process. I recommend taking your vehicle to Kenny Ross for all and any service/maintenance!
Extremally satisfied!
Easy to schedule my appointment. Friendly and competent. Comfortable waiting area. They updated the Ford Pass app after my visit.
My car was riding rough, and since it needed all the filters changed, they did that- and discovered that we had bad gas in the tank. We trust them to always diagnose the car problems properly. At first they thought that we needed a new fuel pump, and they would need to keep the car overnight, so my wife came to pick me up. A short while later, they called and said that the car was ready and it didn't need a fuel pump after all. That's honesty. It's still riding a bit rough. I think that ... Read More DealerRater - Mar 14, 2025
Cj and Donny and Greg were great.
work was done in a timely manner. Scheduling was easy to do (did on line)
Dependable, Knowledgeable, Courteous and Professional. Kenny Ross has been our Dealer of choice for over 30 years.
Five days after I bought my beautiful certified pre-owned Forester, I was t-boned as someone ran a red light. Having never been in an accident, I was beside myself. Jeff and the other Kenny Ross Collision Center professionals were amazing to work with! Not only did they keep me updated on repairs, but they also helped calm my fears about the car's reliability after the wreck. Hope you never have to use a collision center, but if you do, you'll be in good hands with this service center!
Everyone very helpful and the place is clean. The service tech did a great job and no mess after the oil change.
I want to thank dick back in the service department I had a problem with. My used car that I had bought from the dealership. I thought I might have a problem getting something done. Dick. Took my car to the Cadillac dealer. To diagnose and fix the car. I thought that the Cadillac dealer would have the car for at least a week. Or 2 I had it back in 3 days. With no problems. Very happy with the quick response and professionalism at your dealership.. Please let Dick know how satisfied I was. Thank you.
Jason Summy and Lumar Butler did an awesome job selling us our new truck!
Friendly advisors that are clear and honest with the process of your visit. I love the text message communication and the tech video inspection that assists in providing honest car maintenance and repair insight!
Great people to work with. Jason Summy and Kevin Pasinski were very pleasant and informative. Kept the sales and finance process easy to understand.
My salesman Mike Fisher was right there with me the whole time even when I had to redo the paper work on his day off