Customer Testimonials
Good service unfortunately i’ve had the car less than a week and I’ve had to take it to the service center twice and now they’re picking it up to do some work on the engine
I asked them to be quick and to the point, and they were. Total time to process my trade and roll out the door in new truck was likely as quick as could be expected. Salesperson answered several questions and helped me get my "Ford Passs" changed over to the new truck and also helped me connect my smart phone to it. Quick and painless transaction...
Fantastic experience with Service staff! Professional and friendly as we stopped in on a busy Saturday. Mark and Greg looked at our F250 truck and gave a quick diagnosis of the problem. We were about an hour from home and needed help before the truck shut down. They offered us a rental to go get our other vehicle so we could leave the truck with them as it was not safe to drive. I’ve worked at car dealerships in the past and know how things can get crazy. They were busy and could have just told us they didn’...
Service Dept. was able to schedule a semi-urgent repair on short notice. They worked with the warranty company to have repair work done. Was kept abreast of progress.
Took care of the issue in a timely manner and explained what work needed to be done.
Great service and team. Jason and Braden were a huge help! Will definitely be coming back:
Very good service and staff would highly recommend the staff at kenny ross ford in adamsburg
We have a Mache and the repair was difficult. The repair was done professionally and well. We especially appreciated Megan Martin who kept us informed and was extremely friendly.
I was very pleased with my experience with the body shop. Communication was fantastic, and the results were great.
Excellent service - ask for Norman, he will treat you right, keep you informed and go the extra mile to ensure things get done and done right!
Thank you Dana Bowman. You are the best! We love our new Bronco! Wonderful sales person!
The experience with Jeff and the body shop was very smooth and without any inconveniences.
It was easy to get appointment when I needed it. Service was timely and good.
Very professional staff with the upmost care for my vehicle. Took care of any concerns that I had. Thanks again to the staff at Kenny Ross Ford!
As always, Great repair work and great color match. Looks like new. 👍 👍Thanks Jeff and crew.
Brian and CJ are the absolute best!! We will go to them every time we need a car! We’ve purchased many cars from Kenny Ross and it’s always a pleasant experience.
Everything was handled with professionalism. It was a smooth replacement of parts. I won't hesitate to use them again.
Don and his team worked for 2 days to make sure that we were able to pull off the lot with the vehicle we wanted. We experienced great customer service. Someone was always available to take our call and work with us.This is the 2nd vehicle we have bought from Kenny Ross. CJ in finance worked quickly and answered any questions or concerns we had.
Highly recommend Mike Fisher and Michael Good , they were a great to work with and we will be a repeat customer ! Thanks again
Highly recommended. Good service, knowledgeable salesman, and definitely a fair deal. We will be back for future purchases.
Great Service and kept me informed of the progress of my vehicle. the body work was very good
Everyone was very knowledgeable and helpful and the work was performed on time will definitely be back for all of my maintenance on my vehicle
We actually went to this dealership because we like working with Sales representative Don Alexander. In addition to him the dealership was all around great. They made buying a car painless.
Brayden was great. Even delivered our new expedition to the house. Smooth process all around.
Always friendly service with quick in and out whether dropping off or picking up.
Mike Fisher and Jason were awesome!!!
Great service from Dick Hanzel, fast and reliable. Appointment time honored and kept up to date with progress.
Mark Ghrist in service is great. He keeps you well-informed about what's happening with your vehicle, and he's genuinely concerned about doing his job well.
They are terrific it didn’t take long to get it in and once they had the truck I took it in on Tuesday and it was done Friday morning . I will definitely tell others if they need something fixed they need to come to Kenny Ross thank u for the excellent service
Appointment was scheduled promptly. The vehicle was taken into the service bay at the service department very quickly. The work was performed, and the vehicle was washed. The employees are very personable and professional. I also had a need to talk with the finance manager about an issue and he resolved the issue very quickly to my satisfaction.
We dealt with Don as the salesman and CJ in finance from the adamsburg location and both did a great job getting us the deal we wanted and processed in a timely manner
Thank you to Ian for his help with my window. He was so great in helping me so quickly!!
Very nice place to have my vehicle serviced at always polite and friendly and very informative
I decided against my purchase however, this was not due to the dealership. I was an internet buyer and I worked with Greg and had a good experience. He was willing to work with me on the price and the dealership offered a nice extra I didn’t even solicit and have never heard of another dealer doing. They weren’t pushy and didn’t ignore me
I decided against my purchase however, this was not due to the dealership. I was an internet buyer and I worked with Greg and had a good experience. He was willing to work with me on the price and the dealership offered a nice extra I didn’t even solicit and have never heard of another dealer doing. They weren’t pushy and didn’t ignore me Like most do when you are just an email and phone call. Deal was what I consider very fair in today’s market and the dealership has nothing to do with why I ...
Greg Peters and CJ were awesome , made the whole process easy and was able to get me exactly what I wanted for a great deal
After looking at few local dealerships that were unable or unwilling to assist me, I stumbled across Kenny Ross Ford. Don’t only did my sales rep, Mike, work with me to help me identify my needs and budget but his manager, Rayann also jumped thru hoops to help me trade my Jaguar in on a 2024 Ford Explorer, which I would not have thought I could get into. They worked to get as much done in advance as possible so that I could come in and meet with CJ, amazing finance staff member, and be out the door quickly. The ...
Dana, Jason were very professional, knowledgeable made purchase easy! 5 Star Service WCH 8/24.
Bought my last two trucks here. Great selection of trucks. Very knowledgable salesman, and personable service.
Very nice. Everything was explained called me when work was done. Would recommend to friends and family.
Always in and out in a timely manner!
Had the best experience I have ever had at a dealership. Mike Fisher was amazing in getting us through the process. Corey Musnug was super efficient in finding us the right financing. Rae Ann Morris also gets two thumbs up for being a great human being. Everyone was friendly and helpful and made us feel comfortable. Great all around!
Someone always answers the phone they had car done when they said very friendly and the car looks awesome
I cannot begin to tell you how impressed I was/am with your whole operation at Kenny Ross Collision Center ! From the first minute of my contact with Ashley at the service desk when I walked in to Kenny Ross ! She was very helpful and friendly ! I was very upset because the accident occurred first of all , my brother who was with me and my baby Yorkie !! We were rear ended by a Tacoma truck pretty hard ! We both were and are very sore ‘ my brother was days away from back surgery and we both ended up with very sore ...
service was very .good. Friendly and done when promised. Dick did an excellent job as usual..
People are very nice to deal with and try hard but 4 hous for an inspection and new tires is crazy. I’ve got tire at JKB tire and I was in and out in 30 minutes. I’m sure that’s the exception but four hours is too long.
Excellent customer service and constant communication as to what was going on with my vehicle. Thank to Scott for all and looking forward to working together in the future
Had issue with emergency break, would not hold on hill, new parts installed and it has improved, but still not working well.
Friendly, fast, clean and respectful. Always takes the time to inform me about my vehicle and what I may need in the near future.
If you are searching for a new F150, I strongly recommend working with Braden at Kenny Ross Ford. Braden is knowledgeable about trucks, and easy to work with as you navigate the buying process. CJ in finance provided a smooth experience and answered all my questions. Overall, I had a positive experience with Kenny Ross Ford
When I arrived for my service appointment, Dick H told me that it was going to take most of the day for my service. (I was getting a lot done, new tires, alignment, and oil change.) So instead of me waiting he had offered to take me home and contact me when my truck was finished.
Dick and his crew always does a great job taking care of our vehicle needs
Picked and dropped off my car in a timely manner. I was at work so it was very convenient
Great place to do business. Second truck I’ve purchased. Started with Steve Gregio, a good friend who sent me to his guy,Ben Scott who provided all the info needed for me to make an informed decision. I then drove to Adamsburg and dealt with Greg Peters and Mike Fisher. Great team, no pressure- very knowledgeable! We worked out a deal and the process was pretty efficient from there. Truck looked great, price on trade and new truck was above fair. Finally Jason in finance went through the finance and insurance process and worked out a good rate and ...
Dick H is a valuable asset to the Kenny Ross family. He is why I continue to bring my vehicle for service at kenny Ross Ford Adamsburg
Great service
Mike was my salesman. Very friendly and professional. It was a great car buying experience.
Thank you Jason for a great experience! Made buying a car very easy.
Al Cochran did a great job, and I want him to be the point of contact for me going forward.
Great salesman great people made buying a new vehicle a real nice experience great place
Our service representative did a great job and was a pleasure to deal with, particularly since it was late on a Friday afternoon. A big Thanks!
Took my truck in that I bought in February for its first oil change and tire rotation. They went above and beyond with the service.
Donny and CJ made the buy experience super easy. Great place to purchase a vehicle from.
Everything went well. I got a truck I like for a reasonable price from the dealership
Recently had surgery and was not allowed to drive. 2014 Ford F150 was due for a recall on the transmission. Dick Hanzel, my service rep. Had people come to my house pick up the vehicle complete the repair and deliver it back to my home. Now that’s what I call customer service.
Very good mechanics who really know what they are doing. Very nice people to work with
Always get good service and car's done when promised dick Hensel give a appointment when I need it
Dick is awsome! Diagnostic fee was pricey.$200 to tell me it’s the battery
Everyone at the dealership did the utmost best to make sure I got the best deal and treatment. Dana and Rae Ann were exceptional!
My car was brought in for inspection and oil change. I was told I would probably be exempt from emissions, which I was. Then why was I charged $29.95 for it? When a car does not need much service, rather than loose money on your vehicle, a dealership will always "drum up" other items they say "should be changed" or "should be replaced" even though the car is hardly driven and only has an additional 1,000 miles, or close to that, since last inspection. Last inspection, I was told the filter in the very back, underneath ...
Megan and her team did an excellent job! My Bronco was repaired fast and done ahead of schedule!
Mark called me when my Bronco was ready for pick up and answered all my questions.
Megan was very nice, thorough and efficient! She got everything taken care of in less than a week!
Sales guy Greg and GM handled the whole thing well
Brady and CJ were awesome, gave me great options and pricing on the new Mustang and we're good company while it all came together. Will be back for the next vehicle!
I am totally pleased with my experience at the dealership. Steve, Ben and CJ were so pleasant and made me feel very comfortable. They went above and beyond to get me a great deal on my vehicle.
Brian is an excellent salesman. He ensured we had a great experience purchasing our vehicle. Thank you so much for going above and beyond. We appreciate it.
Just recently bought a vehicle from CJ and Ben and had a great experience. They made it as easy and quick as possible. Highly recommend
Awesome and really worked with us and we recommend them to other family members to buy
The team at the collision center is awesome and did a really awesome job contacting the insurance company and working to get my car fixed. Unfortunately the insurance company decided not to repair the car but it wasn’t due to the efforts of Kenny ross
Very good service with minimal time that I waited appointment was on time and the service area was very clean.
Amazing service. They were very helpful and informative.
Decent overall service. Prices for vehicle services are high. Example; tires, coolant flush, filter replacement, etc.
Excellent service and very helpful for all my needs ! Also got truck back in less than 3 hrs from time I dropped it off . Was very happy with the results
Brian and Corey assisted us with our vehicle purchase. They were both great and did an excellent job! Thank you
Extremely easy process working with Dana and Corey would highly recommend them both.
Thank you to Greg and CJ for getting me into the track I wanted.
We had a pleasure of working with Corey and Nick at Kenny Ross. They were both very helpful and willing to make the best deal for us! Couldn’t recommend them enough.
If you are in the market for a vehicle, Kenny Ross is place to go! Great deals and great people!
Quick Lane Service Advisor, Ian K., is the ambassador of Quick Lane and Kenny Ross Ford Adamsburg. I started using this location in 2022, as I needed a battery replaced and this location was able to accommodate my service request quickly. Subsequently, I started to use this location for all my vehicle maintenance needs. The Quick Lane @ Kenny Ross Ford Adamsburg team is professional, transparent, and a pleasure to deal with and keeps my Flex rolling along! I also want to add that I pass three other Ford Dealerships in my travels just to use Quick Lane @ Kenny Ross Ford Adamsburg. ...
They picked up my vehicle when they said and brought it back when they said with all the services being completed in a timely manner. I am happy with my service
Dick was relentless in fixing my truck and keeping me informed of progress. Rockstar in my book...!