Auto Service Faqs

How Often Should the Oil in My Vehicle Be Changed?

As a rule, you should refer to your vehicle's owner's manual and check out the Scheduled Maintenance section. However, the climate, city street or highway driving, drive time, and so on, can all affect how often the oil in your vehicle should be changed.


Do You Recommend Synthetic Motor Oil for My Vehicle?

Yes, we recommend synthetic motor oils for vehicles operating in extremely hot or cold climates, and vehicles used for towing, particularly during hot weather. We also recommend synthetic motor oils for high output and turbo or supercharged engines. We understand that synthetic motor oils are more expensive than mineral-based oils but they can provide longer intervals between oil changes, thus improving fuel economy.


How Often Should I Undertake Rotation of My Vehicle's Tires?

This is a good question because neglecting to rotate a vehicle's tires is a known cause of premature tire wear. Tire rotation should occur every 6,000 miles or at every other oil change.


Why Does the Timing Belt Need to Be Replaced at the Recommended Interval?

The reason is that major engine damage can be caused when timing belts fail. When a vehicle has a broken timing belt, the cost of repairing the engine is much greater than the cost to replace a timing belt.


My Vehicle's Belt Is Making a Loud Squealing Noise: Does It Need to Be Replaced?

Belts should be inspected and replaced on a regular basis. Your vehicle's belt system assists in the smooth operation of such things as the air-conditioning compressor and the alternator. A broken belt can cause costly damage, which is why they should be inspected on a regular basis for wear and tear. At any sign of damage or wear, the belt should be replaced before it becomes a problem to your vehicle.


Help! My Vehicle's "Service Engine Soon" or "Check Engine" Light Is on!

Your vehicle's emissions and engine performance are controlled by various sensors and computerised components, and when one fails the "check engine" light will come on. Your vehicle may appear to be running well, but in order to prevent long-term costly issues it's vital that you have the issue addressed as soon as possible.


What Should I Do If I Suspect My Car Is Overheating?

Your engine could become damaged if your car overheats for too long, so this is a very serious problem. You need to find a safe place to get off the road as soon as possible and turn the engine off. Remember that hot fluid can cause very severe burns so do not attempt to check the fluid level in the vehicle's radiator. You need to have your car towed to your local Ford dealership and get the experienced technicians to check it out.


The Engine Oil in My Vehicle Is Milky Brown: Is This Okay?

No, it's not! When engine oil turns milky brown it's an indication that there's coolant in the oil. This could be caused by cracked casings, a failed transmission cooler, or a head gasket or other gasket that has blown. It's a serious condition for your vehicle and should be checked immediately by a professional technician.


Ensure Your Vehicle's Battery Has a Good Electrical Connection

Battery cables and terminals should be inspected and cleaned on a regular basis to ensure they provide a reliable electrical connection.


When Should I Replace My Vehicle's Fuel Filter?

Check your vehicle's owner's manual for their recommendation, but we recommend replacing the fuel filter on your vehicle at around 30,000 miles. This will ensure trouble-free, dependable vehicle performance.


When Should My Vehicle's Spark Plugs Be Changed?

You should replace the spark plugs on your vehicle every 30,000 miles or every 30 months. This will ensure maximum fuel economy and peak engine performance.

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